Our shipping policy
We do not ship in the cheapest way, we try to do it as well as possible!
We use new quality boxes, and even double-walled boxes for larger orders. Your order is first packed in recyclable bubble wrap, then the box is filled with recycled paper to prevent movement and absorb shocks.
If your order has arrived broken? No problem! We are happy to help you!
We take all responsibility for damage and loss of the package!
But do you read the section * choose : to teach at an agreed place around the house? *
All you have to do is keep an eye on your track and trace code and make sure that the package can be delivered!
Place the package in an agreed place around the house? *
If a package is deposited by DHL at a "with you" agreed place, and it disappears, we take no responsibility for this!
At the point that you inform DHL to deposit the package at an agreed place, it is 100% your own responsibility. In this situation the DHL insurance is NOT applicable.
For all packages in the Netherlands, regardless of the number of pieces, we charge € 7 shipping costs.
Above € 60, - shipping within the Netherlands is free
- delivery time 1 to 2 working days *
For Belgium this is €10,-
Above €100, shipping to Belgium is free
- delivery time 2 to 3 working days *
For Germany this is €10,-
Above €100, shipping to Germany is free
- delivery time 2 to 4 working days *
Your order will be shipped the next working day after payment.
Shipping with DHL - including Track & Trace code
* Something can always go wrong in the shipping process such as a missing package, incorrectly sorted etc! It's annoying, but it will all work out in the end!